Irma to produce accurate PO’s verifying details: Goal less than 2 misses/week * Irma to produce PO’s by verifying and confirming all details on quotes and orders. Cindy to review for accuracy 1 2 3 4 5 6 7 8 9 10 Stephanie to improve relationships with team members by EOY. * Stephanie will be able to manage stress so she is not “bulldogging” team members 1 2 3 4 5 6 7 8 9 10 Additional Comments Thank you! Operations KPI’s (Cindy)